AZ Terms, Shipping & Refund Policy

Last Updated: June, 2020

Placing Order, Shipping & Returns:

Orders can be placed via our online checkout process. We encourage you to register an account with Ageless Zen. Registration allows you to track your order history and access other wonderful features on this website. However, you are not required to register if you want to place an order without registration, select the option of “guest checkout”.

Once your order is successfully completed, we will send you an email of order confirmation. Orders may require up to 3 business days to ship from our warehouse.

Ageless Zen may refuse to accept an order under the following conditions:  If products are not available • If your payment is not successfully processed • If pricing or product description has an error • If delivery of the product is impossible to a given address • If you do not meet any eligibility criteria set forth in our Terms & Conditions.

Ageless Zen will not be responsible: • If you entered/provided the incorrect shipping address.

 Shipping delays because of weather inclement, natural disaster or any other situation beyond our control.

We reserve the right to charge your card:  If you want to return a product or cancel a shipped order without justifiable reason.  If you want to change the delivery address after the product is shipped.  If the given address does not exist.  If the package is not accepted and returned to us.  If you refuse to receive the package.

Pricing and Tax

Prices are reviewed periodically. The price displayed on this website does not include applicable tax. Sales tax will be applied according to your location/delivery address and can be seen at checkout point.

Return Policy

You can cancel an order before we packed and shipped and you will not be charged for shipping or handling cost. If you cancel an order after we processed shipping, you will be responsible for shipping and handling.

You may return the product within 30 days of the order was received. We will process your refund once we received the product and reviewed the return anticipation. If the product is unused/sealed/unopened, you will receive a full refund. If the product is used, you may qualify for a partial refund.

Your Account:

Ageless Zen encourages you to register an account on this website; To register and place an order:  You must be above the legal age required by your jurisdiction/state’s law to use this website. • You must provide all (accurately) information asked on the account registration form. • You may not transfer or share the ID and password set for this website. • You are responsible if someone accesses to this website with your account information.  You are responsible for all actions or/and activities in your account. • You cannot sell or transfer your account to anyone else.  You must notify us immediately if you feel that your account is being used without authorization. • We may cancel your account if you breach any of your obligation under these Terms & Conditions.

Autoship Terms & Conditions:

Please click here to read Ageless Zen Autoship Terms & Conditions.

Contact Information:

If you have any questions about these Terms or the Services, please contact AZ at 218 Elks Point Road / 10327, Zephyr Cove, Nevada 89448.

Please click here to fill out the “Order Return Request” form.

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